Drainage

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Returns are possible as long as the items are in a resaleable condition. Items can be returned to the branch along with proof of purchase within 14 days of the original sale.

Alternatively; you can arrange for a collection by calling 0208 947 9933. Please have your original receipt to hand. The collection service has a minimum charge of 15% of the order value and may increase depending on location and product type.

A restocking fee may be applied to certain products.

Please note, we cannot refund any perishable products such as Bagged Material / Plasterboard etc, or Special Order items.